.swc{--swc-brand: #f14833;--swc-ink: #0f1b2d;--swc-muted: #6b7788;--swc-line: #e4e8ee;--swc-soft: #f5f7fa;position:fixed;bottom:20px;z-index:99990;font:14px/1.5 -apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Arial,sans-serif;color:var(--swc-ink)}.swc--right{right:20px}.swc--left{left:20px}.swc *,.swc *:before,.swc *:after{box-sizing:border-box}.swc button{font:inherit;cursor:pointer}.swc p{margin:0 0 6px}.swc p:last-child{margin-bottom:0}.swc-launcher{position:relative;display:flex;align-items:center;justify-content:center;width:60px;height:60px;margin:0;padding:0;border:0;border-radius:50%;background:var(--swc-brand);color:#fff;box-shadow:0 6px 22px #0f1b2d47;transition:transform .15s}.swc-launcher:hover{transform:scale(1.06)}.swc--left .swc-launcher{margin-right:auto}.swc--right .swc-launcher{margin-left:auto}.swc-launcher__badge{position:absolute;top:-2px;right:-2px;min-width:20px;height:20px;padding:0 5px;border-radius:10px;background:#1a7f45;border:2px solid #fff;font-size:11px;line-height:16px;font-weight:700}.swc-peek{position:absolute;bottom:72px;width:260px;padding:12px 28px 12px 14px;background:#fff;border-radius:14px;box-shadow:0 8px 28px #0f1b2d2e;animation:swc-in .25s ease-out}.swc--right .swc-peek{right:0}.swc--left .swc-peek{left:0}.swc-peek__text{display:block;width:100%;margin:0;padding:0;border:0;background:none;text-align:left;color:var(--swc-ink)}.swc-peek__close{position:absolute;top:6px;right:6px;padding:2px;border:0;background:none;color:var(--swc-muted);line-height:0}.swc-panel{position:absolute;bottom:74px;display:flex;flex-direction:column;width:370px;height:min(600px,calc(100vh - 110px));background:#fff;border-radius:18px;box-shadow:0 12px 48px #0f1b2d40;overflow:hidden;animation:swc-in .2s ease-out}.swc--right .swc-panel{right:0}.swc--left .swc-panel{left:0}.swc-head{display:flex;align-items:center;gap:10px;padding:14px 14px 14px 16px;background:var(--swc-brand);color:#fff}.swc-avatar{display:flex;align-items:center;justify-content:center;width:38px;height:38px;border-radius:50%;background:#fff3;flex:none}.swc-head__text{flex:1;min-width:0}.swc-head__text b{display:block;font-size:15px}.swc-head__text small{display:flex;align-items:center;gap:5px;font-size:12px;opacity:.92}.swc-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#3ddc84}.swc-icon{margin:0;padding:4px;border:0;background:none;color:#fff;line-height:0;border-radius:6px}.swc-icon:hover{background:#ffffff26}.swc-body{flex:1;overflow-y:auto;padding:14px;background:var(--swc-soft);display:flex;flex-direction:column;gap:4px}.swc-msg{display:flex;flex-direction:column;max-width:84%;margin-top:4px}.swc-msg--in{align-self:flex-start;align-items:flex-start}.swc-msg--out{align-self:flex-end;align-items:flex-end}.swc-msg__who{font-size:11px;color:var(--swc-muted);margin:0 6px 2px}.swc-msg__time{font-size:10px;color:var(--swc-muted);margin:2px 6px 0}.swc-bubble{padding:9px 13px;border-radius:16px;background:#fff;border:1px solid var(--swc-line);word-wrap:break-word;overflow-wrap:anywhere}.swc-msg--in .swc-bubble{border-bottom-left-radius:5px}.swc-msg--out .swc-bubble{background:var(--swc-brand);border-color:var(--swc-brand);color:#fff;border-bottom-right-radius:5px}.swc-msg--out .swc-bubble a{color:#fff}.swc-msg--staff .swc-bubble{background:#e9f8ef;border-color:#c4ead3}.swc-msg--system .swc-bubble{background:#fff7e6;border-color:#f5d38f;font-size:13px}.swc-msg.is-pending{opacity:.6}.swc-bubble a{color:var(--swc-brand);text-decoration:underline;word-break:break-word}.swc-bubble ul{margin:4px 0;padding-left:18px}.swc-bubble li{margin:2px 0}.swc-typing{display:flex;gap:4px;padding:12px 14px}.swc-typing span{width:7px;height:7px;border-radius:50%;background:var(--swc-muted);animation:swc-blink 1.2s infinite}.swc-typing span:nth-child(2){animation-delay:.2s}.swc-typing span:nth-child(3){animation-delay:.4s}.swc-chips{display:flex;flex-wrap:wrap;gap:6px;padding:8px 12px 0;background:#fff;border-top:1px solid var(--swc-line)}.swc-chips button{margin:0;padding:5px 11px;border:1px solid var(--swc-brand);border-radius:999px;background:#fff;color:var(--swc-brand);font-size:13px}.swc-chips button:hover{background:var(--swc-brand);color:#fff}.swc-compose{display:flex;align-items:flex-end;gap:8px;margin:0;padding:10px 12px;background:#fff}.swc-compose textarea{flex:1;height:auto;min-height:40px;max-height:120px;margin:0;padding:9px 12px;border:1px solid var(--swc-line);border-radius:20px;background:var(--swc-soft);font:inherit;color:var(--swc-ink);resize:none;box-shadow:none;outline:none}.swc-compose textarea:focus{border-color:var(--swc-brand);background:#fff}.swc-send{display:flex;align-items:center;justify-content:center;width:40px;height:40px;margin:0;padding:0;border:0;border-radius:50%;background:var(--swc-brand);color:#fff;flex:none}.swc-send:disabled{opacity:.4;cursor:default}.swc-contact{display:flex;flex-direction:column;gap:6px;margin:8px 0 0;padding:12px;background:#fff;border:1px solid var(--swc-line);border-radius:14px}.swc-contact b{display:flex;align-items:center;gap:6px;font-size:13px}.swc-contact input{width:100%;height:36px;margin:0;padding:6px 10px;border:1px solid var(--swc-line);border-radius:8px;font:inherit;box-shadow:none}.swc-contact button{height:36px;margin:0;border:0;border-radius:8px;background:var(--swc-brand);color:#fff;font-weight:600}.swc-note{align-self:center;font-size:13px;color:#1a7f45;margin:8px 0 0}.swc-error{margin:0;padding:4px 14px;color:#c0331f;font-size:12px;background:#fff}@keyframes swc-in{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}@keyframes swc-blink{0%,80%,to{opacity:.3}40%{opacity:1}}@media (max-width: 480px){.swc{bottom:14px}.swc--right{right:14px}.swc--left{left:14px}.swc-panel{position:fixed;top:0;right:0;left:0;width:auto;height:auto;border-radius:0;bottom:0}.swc-panel~.swc-launcher{display:none}}